Our commitment to you

At Northern Ireland Electricity Networks (NIE Networks) we aim to provide a first-class service and value for money to all our customers including:

• having responsive and knowledgeable staff to help advise you on all the services we provide.
• ensuring our services are accessible to all our customers.
• making it easy for you to contact us.
• dealing quickly and effectively to resolve any problems you tell us about.

Read more about our codes of practice.